If anything's wrong with your order — a defect, shipping damage, or simply not what you expected — just reach out to our support team. We may ask for a photo or short video to understand what happened, and we'll make it right with a free replacement or full refund, whichever you prefer. Your satisfaction always comes first.

Orders are dispatched within 1–2 business days and typically arrive within 5–10 business days, depending on your location. You'll receive a tracking number by email as soon as your order ships.

Yes — shipping is free on every order, worldwide, with no minimum spend. All duties and import taxes are included, so you'll never face surprise fees on delivery. The price you see at checkout is final.

Reach out any time — our support team is here to help and will sort everything out for you. Average response time: 24h.